Ethical Complaints Process
Association of Solution Oriented Counsellors & Hypnotherapists of Australia
  1. Process
    1. In the event of a complaint of ethical misconduct being made, a support person will be appointed by the Executive from outside the Executive to assist the complainant to clarify their complaint in writing.
    2. The respondent will be notified of the substance of the complaint as soon as possible.
    3. The President will appoint a sub-committee of 3 executive members to hear the complaint. They will be appointed with regard to familiarity with the issues or workplace concerned, gender equity, and convenience.
    4. Both parties will be entitled to present their cases either verbally or in writing. Some form of mediation may be recommended, having due regard for the wishes and safety of the complainant.
    5. The subcommittee will recommend to the Executive:
      • There is no substance to the case
      • Appropriate remedial action is required
      • Appropriate censure be made including the possibility of withdrawal of membership.
    6. In the event of a recommendation to withdraw membership, the matter will be presented to the Executive for decision.
  2. Appeals
    1. Any appeal against the decision of the Executive will be considered by a group viz
      • A representative of PACFA Ethics Committee
      • President of ASOCHA (or nominee)
      • A representative of the wider community
    2. Any decision to withdraw membership would be communicated to PACFA as soon as possible.

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